Availability without blurred definitions

Platform resilience, backups and replication do different work.

High availability is included at the hosting-platform level. Daily backups provide historical recovery points. Optional account replication creates a wider recovery and managed cutover path.

01 / Protection layers

Three layers. Kept separate on purpose.

Clear boundaries make it easier to decide what protection the account actually needs.

01
INCLUDED

Platform high availability

The hosting platform is designed to recover service from equipment failure.

02
INCLUDED

Daily recovery points

Backups provide historical copies for restoring data from an earlier point.

03
OPTIONAL

Account replication

A verified copy on separate infrastructure provides a wider recovery and cutover route.

02 / Recovery story

From normal service to a managed route.

This sequence describes the wider path available when compatible optional account replication and managed DNS are in place. It is not a universal zero-downtime promise.

PUBLIC WEBSITEMANAGED ROUTE
LIVE ACCOUNTPrimary cPanel serviceNormal visitor route
verified account copy
STANDBY ACCOUNTRecovery cPanel serviceSeparate infrastructure
  1. Normal serviceThe primary account serves visitors while the wider recovery path waits.
  2. Copy verifiedThe replicated account is checked before it is relied upon.
  3. Failure assessedThe affected service is detected and assessed.
  4. Standby activatedThe verified account copy is brought into service.
  5. DNS updatedEligible managed DNS is changed to direct traffic to the active account.
  6. Return plannedA later move can include a final synchronisation before routing changes again.

03 / Managed cutover conditions

DNS access is part of the recovery path.

A managed DNS update is possible when the domain uses the service nameservers or an authorised Cloudflare API connection. Without that access, an external DNS provider cannot be changed on the customer’s behalf.

Managed nameservers
DNS can be managed as part of the service route.
Authorised Cloudflare connection
The client must provide and retain appropriate authorisation.
Other DNS providers
A customer-managed change may be needed.

Ready when you are

Choose the hosting first. Add wider protection when the account needs it.

After activation, open Products → Hosting Protection → Protect Account in the client area. Compatibility, destination and schedule are confirmed before replication is enabled.

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